International Trade Assistance Center

Upcoming Events



P.O. Box 5190
Kent, OH 44242
Phone: 330-672-4080
or 800-793-0912
International: 001-330-672-4080

Testimonials from NEOTEC Clients

"I thoroughly enjoyed attending your ITAR workshop, and learned a great deal.  From beginning to end, an excellent presentation offered by your organization and those that collaborated with you.  Probably the best seminar that I have ever attended regarding export regulations."  (This workshop was held September 20, 2011, in Independence, Ohio.)

“Thank you for the resources and assistance provided to our company by Mr. John Senese of your organization here in the last couple of years. We are a small manufacturer and distributor traditionally focused on a domestic customer base. In recent years, we have seen an increase in the export side of our business and in 2007 our company acquired another company in Montreal while also opening up another branch in Toronto in mid-2008. Due to this growth, we have been forced on call on Mr. Senese numerous times and his level of expertise to our organization has been absolutely invaluable—I have no idea where we’d be without his services during this time of continuous learning for our company. He has been phenomenal and I’m so thankful to have his ongoing assistance. Thank you so much for everything—your organization is very much appreciated!”

“I would like to express my appreciation for the services NEOTEC has provided to our company. Being new to international sales, we found ourselves faced with many challenges. We turned to NEOTEC for export assistance. They have provided guidance in the Schedule B classification of our products, useful resource material, quick and accurate responses to our inquiries both via e-mail and telephone, invitations to beneficial educational seminars, and notification of policy updates in areas of interest to us. Thank you for providing all of these services and continuing to support us as we move ahead toward complete export compliance.”

“Thank you and your team at NEOTEC for the help you have given us in Mexico and Canada. We are launching a new product and your assistance and guidance have made a difference for us. I especially want to commend Kim Holizna. Kim has been very professional, demonstrated a great deal of expertise in a variety of international marketing matters, and has been very responsive. What a great asset this is for businesses like ours.”

“Thank you for all of your help thus far. John Senese has been a huge asset, not just in our Asian marketing, but also in improving how we handle our exports.”

“Before finding NEOTEC, I was being sent to Pennsylvania for seminars. I cannot begin to tell you how great it is to have NEOTEC for international support. Through communicating with you and utilizing the various resources you have made available to our company, the frustration level when dealing with international shipments is steadily going down.”

“Your communication, attentiveness, level of professionalism and level of knowledge are exceptional. I am so happy that we found you as a resource—we all look forward to working with you in the future.”

“Your input and assistance was a lot of valuable information and definitely beneficial to our company for this upcoming trip (South America trade mission). You are very knowledgeable, and we are grateful for your help.”